EFLOW SIGNATURE FACIAL

Cancellation Policy

Please contact Eflow Experience via phone or email At Least 24 Hours Prior to scheduled appointment date & time to avoid cancellation fee(s)*. Cancellation is required AT LEAST 24 HOURS PRIOR to scheduled appointment; failure to cancel within the required time frame will result in a fee of $25.00 that will be withheld from your deposit or charged to the debit/credit card/payment method that is on file. A No Show is considered failure to cancel or failure to show for a scheduled appointment, and you will forfeit your deposit. Appointment Grace Period Grace Period is a set length of time after the scheduled date & time during which you have scheduled your service appointment. There is only a 15 minute grace period for all appointments. Appointment may be canceled and/or rescheduled at the discretion of the Spa Technician that is providing your services. No Show(s) and Late Cancellation(s) (24 Hours+) Clients who schedule an appointment and simply do not show up or cancel within the allotted time frame will be required to leave a deposit of half (50%) of their scheduled session total in order to reschedule their next appointment. Deposits The deposit is fully refundable to the client if the appointment is canceled within the allotted time frame of at least 24 hours. Recurring no shows or if the appointment is canceled after 24 hours clients will be charged the full deposit amount of half (50%) of the entire session cost on their debit/credit card/payment method on file. Clients Who Prepaid For Package Deals Clients who have prepaid for package deals who are No Show(s) or have late cancellation(s) for their scheduled appointment will automatically be deducted from the package balance and must pay the balance in order to continue treatment. New Clients If a new client fails to reschedule or cancel their appointment date within a 24 hour time frame they will forfeit all limited-time pricing offers, monthly special promotions, discounts or coupons. We reserve the right to refuse appointment(s) to any client who has demonstrated disregard for our cancellation policy.

Contact Details

• Auburn Gresham, Chicago, IL, USA